Drivers Premier

It was a beautiful, crisp autumn day in Michigan. Around 11:30 a.m., a citizen, let's call him Mark, was leaving a supermarket when he realized his keys were locked in his car.

Unsure what to do, Mark called 911. This non-emergency request was quickly and easily supported through the Drivers Premier - RapidSOS partnership.

Here's how:

• The dispatcher sent a secure, self-service link via SMS to Mark through RapidSOS UNITE.
• Mark entered a few details about his location, his vehicle and payment. 
• The job was offered to the local eligible service providers through Drivers Premier's platform.
• The best provider was selected based based on quality and estimated time of arrival.
• Less than an hour later, a service technician arrived and unlocked the vehicle.

This is a great example of how the Drivers Premier and RapidSOS partnership frees up crucial 911 lines for emergencies while still providing seamless, rapid assistance for routine situations.Learn more about how roadside assistance through RapidSOS UNITE can support your emergency contact center.